All returns and cancellations are subject to authorisation by General Catering Ltd and may lead to a re-stocking charge subject to the status and stage of the order. For any item to be returned they must be unused and still in the original packaging.

All returns must be notified to GCS within twenty four hours of receipt. Orders can normally be cancelled prior to delivery as long as the item has not been dispatched.

Please ensure all deliveries are checked at the time of delivery as any damaged goods that are not signed for as being so may not be able to be claimed for. Please remember it is your responsibility to check all deliveries at the point of delivery not after.